Marketing & Retail

Teaching Resource

The Customer Experience of Older Residents in Scottish Care Homes

Wilson-Nash C (2024) The Customer Experience of Older Residents in Scottish Care Homes. Thousand Oaks, California. https://doi.org/10.4135/9781071924372

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Article

Towards an Evaluation Framework for Inclusive Technological Innovation in Social and Health Care Services

Wilson-Nash C, Pavlopoulou I, McCabe L & Gibson G (2024) Towards an Evaluation Framework for Inclusive Technological Innovation in Social and Health Care Services. Journal of Business Research, 179. https://doi.org/10.1016/j.jbusres.2024.114704

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Conference Proceeding

The Transformational Power of Gifts: Feeling Grounded in Difficult Times

(2024) The Transformational Power of Gifts: Feeling Grounded in Difficult Times. Academy of Marketing Science World Marketing Congress 2024, Bel Ombre, Mauritious, 25.06.2024-29.06.2024.

Article

Nostalgia and negotiation: The electronic word-of-mouth and social well-being of older consumers

Wilson-Nash C & Pavlopoulou I (2024) Nostalgia and negotiation: The electronic word-of-mouth and social well-being of older consumers. Psychology and Marketing, 41 (3). https://doi.org/10.1002/mar.21933

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Article

Bullshit consumption: What lockdowns tell us about work-and-spend lives and care-full alternatives

Molesworth M, Grigore G, Patsiaouras G & Moufahim M (2024) Bullshit consumption: What lockdowns tell us about work-and-spend lives and care-full alternatives. Marketing Theory. https://doi.org/10.1177/14705931241230047

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Conference Proceeding

Ill-fated interactions: modeling complaints on a food waste fighting platform

Nica-Avram G, Ljevar V, Harvey J, Branco-Illodo I, Gallage S & Goulding J (2023) Ill-fated interactions: modeling complaints on a food waste fighting platform. In: 2022 IEEE International Conference on Big Data (Big Data). 2022 IEEE International Conference on Big Data (Big Data), Osaka, Japan, 17.12.2022-20.12.2022. 2022 IEEE International Conference on Big Data (Big Data): IEEE. https://doi.org/10.1109/bigdata55660.2022.10020517

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Article

Teaching note - Critical pedagogies: practical examples from the marketing classroom

Moufahim M, Heath T, O’Malley L, Casey K, Denegri-Knott J, Kuruoglu A, Pavlopoulou I & Pradhan A (2023) Teaching note - Critical pedagogies: practical examples from the marketing classroom. Journal of Marketing Management, 39 (1-2), pp. 149-165. https://doi.org/10.1080/0267257x.2023.2174166

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Commentary

Marketing responses to the taxation of soft drinks; Comment on "Understanding marketing responses to a tax on sugary drinks: a qualitative interview study in the United Kingdom, 2019"

Sparks L (2023) Marketing responses to the taxation of soft drinks; Comment on "Understanding marketing responses to a tax on sugary drinks: a qualitative interview study in the United Kingdom, 2019". Commentary on: Forde H, Penney TL, White M, Levy L, Greaves F, Adams J. Understanding marketing responses to a tax on sugary drinks: a qualitative interview study in the United Kingdom, 2019. Int J Health Policy Manag. 2022;11(11):2618–2629. doi:10.34172/ijhpm.2022.5465. International Journal of Health Policy and Management, 12 (1), Art. No.: 7612. https://doi.org/10.34172/IJHPM.2023.7612

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Conference Proceeding

Is Gift-giving Only for the Privileged? Exploring Gift-giving Through the Lens of Consumer Vulnerabilities

Branco-Illodo I, Gallage S & Heath T (2023) Is Gift-giving Only for the Privileged? Exploring Gift-giving Through the Lens of Consumer Vulnerabilities. In: Proceedings of Academy of Marketing 2023 Annual Conference and Doctoral Colloquium: From Revolution to Revolutions, volume 55. Academy of Marketing Conference, Birmingham, 03.07.2023-06.07.2023. Academy of Marketing, pp. 206-207. https://academyofmarketing.org/wp-content/uploads/2023/07/Updated-Proceedings-Book.pdf

Conference Proceeding

Giving to us: the interweaving threads of self-gifting, gift-giving, and sharing

Heath T & Branco-Illodo I (2023) Giving to us: the interweaving threads of self-gifting, gift-giving, and sharing. In: Proceedings of Academy of Marketing 2023 Annual Conference and Doctoral Colloquium: From Revolution to Revolutions, volume 55. Academy of Marketing Conference 2023, University of Birmingham, 03.07.2023-06.07.2023. Academy of Marketing, pp. 125-126. https://academyofmarketing.org/wp-content/uploads/2023/07/Updated-Proceedings-Book.pdf

Article

Selecting, optimizing, and compensating during lockdown: How older consumers use social networking services to improve social well-being

Wilson-Nash C, Pavlopoulou I & Wang Z (2023) Selecting, optimizing, and compensating during lockdown: How older consumers use social networking services to improve social well-being. Journal of Interactive Marketing, 58 (2-3), pp. 301-320. https://doi.org/10.1177/10949968231155156

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Article

Disability and Well-being: Towards a Capability Approach for Marketplace Access

Bhogal-Nair A, Lindridge AM, Tadajewski M, Moufahim M, Alcoforado D, Cheded M, Figueiredo B & Liu C (2023) Disability and Well-being: Towards a Capability Approach for Marketplace Access. Journal of Marketing Management.

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Conference Paper (unpublished)

Of hacking, cheating, ‘BM’ing and other demons: searching for the roots of e-sportsmanship within the gaming community

Pavlopoulou I & Kolyperas D (2023) Of hacking, cheating, ‘BM’ing and other demons: searching for the roots of e-sportsmanship within the gaming community. Academy of Marketing 2023 Annual Conference and Doctoral Colloquium: From Revolution to Revolutions, University of Birmingham, 03.07.2023-06.07.2023. https://academyofmarketing.org/wp-content/uploads/2023/07/Updated-Proceedings-Book.pdf

Poster

Ultimate and Proximate explanations: A Unified Approach to Gift-Giving Motivations

Branco-Illodo I & Heath T (2023) Ultimate and Proximate explanations: A Unified Approach to Gift-Giving Motivations., 27.06.2023-30.06.2023.

Book Chapter

Urban Logistics and Retailing

Sparks L (2023) Urban Logistics and Retailing. In: The Routledge Handbook of Urban Logistics. Routledge International Handbooks. Routledge, pp. 121-133. https://www.routledge.com/The-Routledge-Handbook-of-Urban-Logistics/Monios-Budd-Ison/p/book/9781032148571?_ga=1037767347.1683417600