Professor Sharon Bolton

Emeritus Professor

Management, Work and Organisation University of Stirling, Stirling, FK9 4LA

Professor Sharon Bolton

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About me

Chartered Director & Fellow of Institute of Directors PhD Management (Lancaster University Management School)

I joined the University of Stirling in December 2012 as Director of Research from the University of Strathclyde Business School, where I was Head of Department. March 2013 to June 2018, I was Director of Stirling Management School. Whilst Director I led a programme of major restructuring and culture change with a focus on providing a top quality student experience, engagement with industry and recruiting and retaining high calibre staff. My leadership of the Management School was recognised by the Institute of Directors in 2015 in their annual award ceremony. For three years I was also the University’s first Institutional Dean for Equality and Diversity and led the implementation of the ‘One Stirling’ campaign, which focussed on creating a culture of respect and celebration of diversity. Prior to joining Strathclyde Business School in March 2007, I spent seven years at Lancaster University Management School. I have also worked as a Senior Administrator in the public and private sectors.

Currently, I am engaged in consultancy work and writing a book and articles. I am also Vice-President for Research at the Athens Institute of Education and Research (ATINER).

I am best known for my research concerning the management of emotion in organisations and, most recently, my conceptualisation of different dimensions of dignity at work and how this translates into managerial practice. My ideas are disseminated widely via speaking engagements and publication in leading academic and practitioner journals and edited collections, including several papers concerned with conceptualising workplace emotionality, dignity at work, the human in human resource management, public sector management and nursing, and gender and the professions. The origins of my interests lie in some perennial questions concerning how we can better understand the relationship between people, work and society, and what is the fundamental conception of humanity embedded in the political economy.

Award

Emerging Leader Award

Awarded by Institute of Directors in recognition of leadership of University of Stirling Management School


Event / Presentation

Dispatches - Too Old to Work (C4 Documentary)

Appearance as expert in the Channel 4 Documentary concerned with ageism at work. Based on research conducted into 'Best Companies to Work for'

Dimensions and Divisions of Dignity at Work. The Knowledge Based Economy Colloquium: Institute Advanced Studies (IAS), Lancaster University. 19-20th October 2005
Institute Advanced Studies (IAS), Lancaster University

http://www.esrc.ac.uk/…49c-8fc75041f444


Research

Public Sector Professionals / Workplace Well-being / Gender / Diversity & Inclusion / Dignity at Work / Meaningful Work / The management of emotion in the workplace

Outputs (71)

Outputs

Book Chapter

Bolton SC & Laaser K (2019) The moral economy: flexible employment and layers of disconnection. In: Gall G (ed.) Handbook of the Politics of Labour, Work and Employment. Cheltenham: Edward Elgar, pp. 201-213. https://www.e-elgar.com/shop/handbook-of-the-politics-of-labour-work-and-employment


Book Chapter

Bolton SC (2013) Emotion. In: Smith & V (eds.) Sage Sociology of Work Encyclopaedia. Los Angeles: SAGE. http://www.sagepub.com/books/Book237017?subject=600&sortBy=defaultPubDate%20desc&fs=1


Book Chapter

Bolton SC (2013) Dignity at Work. In: Smith & V (eds.) Sage Sociology of Work Encyclopaedia. Los Angeles: SAGE. http://www.sagepub.com/books/Book237017?subject=600&sortBy=defaultPubDate%20desc&fs=1


Book Chapter

Bolton SC (2013) Goffman. In: Smith & V (eds.) Sage Sociology of Work Encyclopaedia. Los Angeles: SAGE. http://www.sagepub.com/books/Book237017?subject=600&sortBy=defaultPubDate%20desc&fs=1


Book Chapter

Bolton SC (2011) Critical Human Resource Management. In: Tadajewski M, Maclaran P, Parsons E & Parker M (eds.) Key Concepts in Critical Management Studies. SAGE Key Concepts. Sage Publications, pp. 74-78. http://www.sagepub.com/books/Book234616?siteId=sage-us&prodTypes=Books&q=Key+Concepts+in+Critical+Management+Studies+&fs=1


Book Chapter

Bolton SC (2011) Dimensions of Dignity: Defining the Future of Work. In: Townsend K & Wilkinson A (eds.) Research Handbook on the Future of Work and Employment Relations. First ed. Cheltenham, UK: Edward Elgar Publishing Ltd, pp. 370-384. http://www.e-elgar.co.uk/bookentry_main.lasso?id=13751&breadcrumlink=&breadcrum=&sub_values=&site_Bus_Man=&site_dev=&site_eco=&site_env_eco=&site_inn_tech=&site_int_pol=&site_law=&site_pub_soc=


Book Chapter

Bolton SC (2010) Old Ambiguities and New Developments: Exploring the Emotional Labour Process. In: Thompson P & Smith C (eds.) Working Life: Renewing Labour Process Analysis. First ed. Critical Perspectives on Work and Employment. Basingstoke, UK: Palgrave Macmillan. http://www.palgrave.com/products/title.aspx?pid=320775


Book Chapter

Bolton SC & Houlihan M (2009) Work, Workers and Workplaces: The Contemporary Experience. In: Bolton S & Houlihan M (eds.) Work Matters: Critical Reflections on Contemporary Work. First ed. Critical Perspectives on Work and Employment. Basingstoke, UK: Palgrave Macmillan, pp. 1-20. http://www.palgrave.com/products/title.aspx?pid=334248


Edited Book

Bolton SC & Houlihan M (eds.) (2009) Work matters : critical reflections on contemporary work, First ed. Critical Perspectives on Work and Employment. Basingstoke, UK: Palgrave Macmillan. http://www.palgrave.com/products/title.aspx?pid=334248


Commentary

Bolton SC (2009) Getting to the heart of the emotional labour process: a reply to Brook. Commentary on: Paul Brook, 'In critical defence of "emotional labour" refuting Bolton’s critique of Hochschild’s concept', Work Employment & Society, September 2009, vol. 23 no. 3, pp.531-548. Work, Employment and Society, 23 (3), pp. 549-560. https://doi.org/10.1177/0950017009337069


Book Chapter

Bolton SC (2007) Dignity in and at Work: Why it Matters. In: Bolton S (ed.) Dimensions of Dignity at Work. First ed. Oxford, UK: Butterworth-Heinemann, pp. 3-16.


Book Chapter

Bolton SC & Wibberley G (2007) Best Companies, Best Practice and Dignity at Work. In: Bolton S (ed.) Dimensions of Dignity at Work. First ed. Oxford, UK: Butterworth-Heinemann, pp. 134-153.


Book Chapter

Bolton SC & Houlihan M (2007) Beginning the Search for the H in HRM. In: Bolton S & Houlihan M (eds.) Searching for the Human in Human Resource Management: Theory, Practice and Workplace Contexts. First ed. Management, Work and Organisations. Basingstoke, UK: Palgrave Macmillan, pp. 1-18.


Book Chapter

Bolton SC & Houlihan M (2007) Risky Business: Re-thinking the Human in Interactive Service Work. In: Bolton S & Houlihan M (eds.) Searching for the Human in Human Resource Management: Theory, Practice and Workplace Contexts. First ed. Management, Work and Organisations. Basingstoke, UK: Palgrave Macmillan, pp. 245-263.


Book Chapter

Bolton SC (2007) Gynaecology Nursing: Dirty Work, Women’s Work. In: Kirkham M (ed.) Exploring the Dirty Side of Women's Health. First (new edition) ed. Abingdon, UK: Routledge, pp. 195-205.


Edited Book

Bolton SC (ed.) (2007) Dimensions of Dignity at Work, First ed. Oxford, UK: Butterworth-Heinemann. http://store.elsevier.com/product.jsp?isbn=9780080548449&_requestid=105938


Other

Bolton SC (2006) Dignity at work is about more than good people management practices. People Management, 12 (12), pp. 46-46. http://web.ebscohost.com.ezproxy.stir.ac.uk/ehost/detail?vid=4&hid=10&sid=2b24df5a-0e35-41d5-925f-f16f637ebd46%40sessionmgr10&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=21372508


Article

Bolton SC (2006) Working with feeling. Sociology Review, 15 (44), pp. 10-12.


Article

Bolton SC (2006) The UK's best could do so much better. Personnel Today, pp. 14-14. http://web.ebscohost.com.ezproxy.stir.ac.uk/ehost/detail?vid=4&hid=10&sid=57bac83b-ba5e-463a-bfb4-22b2c3471e6e%40sessionmgr12&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=20297745


Authored Book

Bolton SC (2005) Emotion Management in the Workplace. First ed. Management, Work and Organisations. Basingstoke, UK: Palgrave Macmillan. http://www.palgrave.com/products/title.aspx?pid=265464


Conference Paper (unpublished)

Bolton SC (2005) Dimensions and Divisions of Dignity at Work. The Knowledge Based Economy Colloquium: Institute Advanced Studies (IAS), Lancaster University. 19-20th October 2005, Lancaster University, 19.10.2005-20.10.2005. http://www.esrc.ac.uk/my-esrc/grants/RES-000-22-1048/outputs/Read/abc363d1-16e5-45aa-b49c-8fc75041f444


Book Chapter

Bolton SC (2004) Conceptual Confusions: Emotion Work as Skilled Work. In: Warhurst C, Grugulis I & Keep E (eds.) The Skills That Matter. First ed. Critical Perspectives on Work and Organisations. Basingstoke, UK: Palgrave Macmillan, pp. 19-37.


Article

Ackroyd S & Bolton SC (2002) The Management of Nurses. International Journal of Public Sector Management, 15 (2), pp. 98-106.


Teaching

Strategic HRM People Management Gender & Management Sustainable Organisations