Requirements Gathering with Diverse User Groups and Stakeholders

Citation

Morgan M, Martin CJ, McGee-Lennon M, Clark J, Hine N, Wolters M & Arnott J (2008) Requirements Gathering with Diverse User Groups and Stakeholders. In: Proceeding: CHI '08 extended abstracts on Human factors in computing systems. CHI 2008 Workshop on Distributed Participatory Design, Florence, Italy, 05.04.2008-10.04.2008. New York, USA: ACM, pp. 2597-2600. http://dl.acm.org/citation.cfm?doid=1358628.1358720; https://doi.org/10.1145/1358628.1358720

Abstract
An interactive theatre piece has been designed to facilitate requirements gathering with a diverse range of user groups and stakeholders within the conceptual stage of telecare equipment for the home environment. The piece has been devised and produced by theatre professionals in consultation with computer engineers as part of a major research programme developing computer systems to support older and disabled people. By the interaction of a researcher, two actors and some video-clips, the piece demonstrates: a) the vital importance of all stakeholders being properly consulted and for them to inter-communicate well, and b) the role of theatre as a tool in this process. The rationale and methodology of this technique is discussed in an interactive session with the audience.

Keywords
User-centred design; Requirements gathering; Multipleand diverse user groups; Interactive forum theatre; telecare.

Notes
Output Type: Meeting Abstract