Conference Paper (published)

Measuring customer satisfaction response modes: Fournier and Mick revisited

Details

Citation

Black I (2004) Measuring customer satisfaction response modes: Fournier and Mick revisited. In: unknown. unknown, 01.01.1900-02.01.1900. unknown.

StatusPublished
Publication date31/12/2004
Place of publicationunknown
ISBNunknown
Conferenceunknown
Dates