Filling knowledge gaps: knowledge sharing across inter-firm boundaries and occupational communities

Citation

Haider S & Mariotti F (2010) Filling knowledge gaps: knowledge sharing across inter-firm boundaries and occupational communities. International Journal of Knowledge Management Studies, 4 (1), pp. 1-17. https://doi.org/10.1504/IJKMS.2010.029784

Abstract
This paper explores the micro-level processes of interaction across organisational boundaries and occupational communities. Based on a retrospective processual analysis, this study shows that in filling knowledge gaps, organisations put in place a series of knowledge mechanisms, which lead them to socially interact with their alliance partners. Both the deployment of existing knowledge and the creation of new knowledge are based on processes of interaction, which derive from the interplay between alliance actors. It is suggested that through both social interaction and the use of boundary objects, individuals are able to communicate, engage in problem-solving activities and share their ideas to fill knowledge gaps.

Keywords
knowledge sharing; boundary objects; alliances; micro-processes; Communication in economic development; Social interaction

Journal
International Journal of Knowledge Management Studies: Volume 4, Issue 1