Research Report

Openness in Scottish Water: A review of consultation, customer relations and communications in the Scottish Water Industry

Details

Citation

Dinan W, Miller D, Watterson A & Malcolm C (2003) Openness in Scottish Water: A review of consultation, customer relations and communications in the Scottish Water Industry. WCCPS.

Keywords
Openness; Transparency; PR; Customer Relations; Scottish Water; Public Health; Regulation

StatusPublished
Publication date31/12/2003
PublisherWCCPS

People (1)

Dr William Dinan

Dr William Dinan

Senior Lecturer, Communications, Media and Culture