Public Perception of the Fifth Generation of Cellular Networks (5G) on Social Media

Citation

Dashtipour K, Taylor W, Ansari SS, Zahid A, Sambo Y, Abbasi QH & Imran MA (2021) Public Perception of the Fifth Generation of Cellular Networks (5G) on Social Media. Frontiers in Big Data, 4, Art. No.: 640868. https://doi.org/10.3389/fdata.2021.640868

Abstract
With advancement of social media network, there are lots of unlabelled reviews available online, therefore its necessarily to develop an automatic tools to classify these types of reviews. For utilising these reviews for user perception, there is a need for automated tools that can process online user data for optimising user perception. In this paper, a novel sentiment analysis framework has been proposed to identify people's perception towards mobile networks. The proposed framework consists of three basic steps: preprocessing, feature selection and applying different machine learning algorithms. The performance of the novel framework has taken into account different feature combinations. The simulation results show that the best performance is by integrating unigram, bigram and trigram features.

Keywords
sentiment analysis; 5G; Mobile Network Quality; machine learning; opinion mining

Journal
Frontiers in Big Data: Volume 4

• Published version