The application process
Before starting your application, check you have the evidence required.
Please have all your evidence ready/accessible as you will need to upload all of your evidence to your evidence folder within one hour of application.
- Submit your short-term loan application.
- Provide as much information in the personal statement question about your reasons for applying. If there is not enough information, your assessor may have to contact you, and this will delay the process and any award.
- Within a few minutes of submitting your form you will be emailed a link to your evidence folder. You will need to provide any evidence relevant to your application, along with bank statements for your main every-day account covering the last three consecutive months (the full three months immediately prior to the date you submit this application). Please upload these documents within one hour of submitting your online application.
- Additional information/evidence may be requested to ensure the appropriate support if being offered.
Due to audit purposes, we cannot accept bank statements that have been exported to Excel format or screenshots from mobile banking apps.
If all of your bank statements and other relevant evidence are not in your folder when we begin our assessment, your application will be declined. You will then be required to start the application process again.
After you apply
We aim to assess your application within 24 hours of you applying (or the next working day if you apply on a Friday or a University or bank holiday). University and bank holidays will delay processing and payment.
We will notify you of our decision by email. While your application is in process, please check your university email regularly.
If awarded, we will email you with a Short-Term Loan Agreement. Please save and read this agreement. Please sign the agreement and save a copy of the signed agreement. Please then reply to the email from your assessor with this signed loan agreement attached. We cannot pass your loan for processing until we have received the signed Short-term Loan Agreement. Any signed agreements returned after 12pm will fall into the next day’s payment run.
If successful, your loan will be paid into the bank account you have stored on your portal page 48 hours from returning your signed loan agreement or the following working day of returning your signed loan agreement on a Friday/bank holiday weekend.
It is your responsibility to make sure your bank account details are correct. The Money Support team/Finance Office is not responsible for any awards that are paid into the wrong bank account.
Loan awards can only be paid into UK bank accounts. We are unable to make any bank transfer payments to international bank accounts.
Repayment
If awarded, you will be responsible for repaying the loan, in full, six weeks after your application date. The Income Office will send a payment invoice to you for repayment purposes. Failure to repay will result in debt reminder notices.