Resources and support
There is a range of support options available, both within the University and through external sources.
The Samaritans
The Samaritans offer a range of support online, over the phone and via email. There is also a self-help app where you can record your mood daily, look for patterns in how you are feeling and enable you to make your personal safety plan and store images of things that give you hope. You will also find information on a range of techniques to reduce stress and help you to focus.
Contact them via their free phone on 116 123 or via email at jo@samaritans.org (expect a response within 24 hours).
Employee Assistance Programme
We also have a range of internal support available within the Employee Assistance Programme which offers a free 24-hour-a-day confidential helpline which can provide support and help. You can also gain access to up to six counselling sessions.
Well Online
Well Online is an information site available exclusively to employees covering a vast array of issues. It can also direct you to telephone advisors for immediate assistance and emotional support.
Those who may not be comfortable discussing their issues with a telephone advisor may feel happier accessing information via the website, particularly if it is of a sensitive nature. You can either use the site on a stand-alone basis or gather information to better understand an issue before discussing it with a telephone advisor.
You can access this resource at www.well-online.co.uk using the login details below:
- username: StirlingU
- password: wellbeing